UK AI Scribe partial outage

Resolved·Partial outage

UK AI Scribe has resumed normal operations.

AI Scribe and AI Blocks prompts are fully operational. Normal service has resumed.

Thu, Sep 17, 2026, 11:30 PM

(1 week ago)

Affected components

Sep 17, 2026, 02:18 PM

11:30 PM

App

Updates

Resolved

UK AI Scribe has resumed normal operations.

AI Scribe and AI Blocks prompts are fully operational. Normal service has resumed.

Thu, Sep 17, 2026, 11:30 PM

Identified

For some AI Scribe and AI Blocks prompts that need to perform keyword analysis, the service will fail.

Users are guided to avoid key word searches.

For example instead of asking for recent notes on back pain, ask just for recent notes.

Thu, Sep 17, 2026, 02:18 PM(9 hours earlier)